IT outsourcing services What should you know?
It is a business practice where an external technology specialist team is used to cover the client's IT needs.
That is, it is delegated to a third party, and thanks to it the contracting company can focus on its business focus and main activity, while the burden of digitalization falls on the supplier.
Although there are many outsourcing services, such as marketing, commercial, administration, etc. the technological one is the most popular of all of them. And it is estimated that in 2025 this market will move 397.6 billion dollars according to ResearchAndMarkets.com.
When to turn to IT outsourcing services?
There are companies whose innovation departments are small or do not have sufficient resources to provide good digitalization to the company. Other organizations simply lack IT equipment and their employees focus on other activities far from computer engineering or technology.
Sometimes the internal team is not enough , and if specific tasks or long-term tasks with a high degree of flexibility are required, resorting to custom enterprise software development may be the best option. This type of extra specialized personnel will help optimize time and investment , both for SMEs and large companies and multinationals.
Choose supplier
Who will be used to outsource services? Choosing the provider is the main step to embark on IT outsourcing.
The client will be able to delegate the entire project to the agency , for example, the development of a custom app from start to finish. Or you can also hire specific IT profiles to support your innovation department. So instead of the supplier taking care of the entire development, different implants will do it.
To choose the best agency , you can follow a very simple procedure:
Search for general information about the company: experience, portfolio, team, services, values, technological stack, etc.
Consult third-party opinions : other clients, success stories, social networks or Google reviews are the most popular.
How do you communicate ? Does it give you confidence? The first impression is very important.
Evaluate your work methodology , delivery times, budget if it is agile ...
Is it a 360º partner ? Do you offer consulting and design services or just development? Do you have maintenance and support?
That it has guarantees and security systems is also vital.
IT outsourcing services request process
Indicate the services you want to contract and their deadlines in the most specific and detailed way possible.
If you want to hire specific profiles, provide a Job Description of their requirements and the position they will perform.
In case it is a closed project, the briefing will be your best friend.
Receive project proposals or CVs from candidates and conduct interviews and technical tests on them if necessary.
Evaluate the property, responsibilities, privacy, non-competition, confidentiality and data protection clauses, mainly.
Agree on economic conditions such as prices and payment methods.
Management and types of IT outsourcing services
Depending on the activities to be contracted and the processes carried out, there are different types of outsourcing in the industry. They must be chosen based on the needs, type of project and requirements to be met in the project.
Off-shoring
Also known as offshoring, this type of outsourcing occurs when services are outsourced to a foreign company , outside the country’s territory.
Off-Site is done
During this period the transactions are carried out within the supplier's jurisdiction , ie. in offices or office of the subcontractor.
Written by Encasa
Unlike before, the activities to be performed here are carried out “in the client’s home”, in the contractor’s offices
Co-sourcing is offered
In this type of outsourcing, the subcontractor, the supplier and the customer-contractor will all share the risks and responsibilities of the implementation.
Why opt for IT outsourcing services?
More and more companies want to benefit from all the possibilities that this custom software product development offers . This is because they offer very powerful advantages that in the long term can greatly improve the performance of an organization.
It is expected that in 2025 the IT personnel outsourcing sector will reach $397.6 billion. – ResearchAndMarkets.com.
Reduction in labor costs, flexibility, professional development, stability, or adaptation to current demands are just some of the advantages it offers. If you are thinking about embarking on this path, do not forget to turn to a specialized technology and strategy agency and custom software development company.